Terms & conditions

Accounts and authorized purchases

You must be at least 18 and legally able to enter a contract. If you act for a business, you must have authority to place orders and accept terms on its behalf. Provide accurate contact, billing, shipping, and account information, and keep it current.

Account security

Protect your login details and limit account access to authorized users. Contact us promptly if you suspect unauthorized access or an order you did not approve.

Acceptable use

You may use the website to research products, make purchases, and manage your relationship with GDS. You may not:

• Commit fraud, impersonate another person, or provide false information.
• Access another customer’s account or data, bypass security, or interfere with the website.
• Upload harmful software, send spam, or threaten or harass others.
• Copy our catalog in bulk, scrape account data, or use automated tools without permission, except ordinary search-engine indexing.
• Use the website or purchased products unlawfully or infringe another party’s rights.

Product information and selection

We work to keep descriptions, specifications, pricing, and stock information accurate, but errors and availability changes can occur. Images are illustrative; packaging and appearance may vary. Check quantities, dimensions, voltage, compatibility, and other requirements before ordering.

Follow product labels, safety data sheets, and manufacturer instructions. You are responsible for any licenses or approvals required for your intended use or resale. Our calculators, feeding charts, and general recommendations do not guarantee crop performance, yield, or profitability.

Orders and payment

Submitting an order or receiving an automated acknowledgment does not guarantee acceptance or availability. We may decline or limit an order because of stock shortages, pricing errors, suspected fraud, credit status, legal restrictions, or any other reason at our discretion, subject to applicable law. If we cannot fulfill an order for which payment was collected, we will refund the unfulfilled portion.

Prices and payments are in U.S. dollars. You agree to pay the accepted order total, including applicable taxes and disclosed shipping or service charges, and authorize payment using your selected method. Available payment methods are shown at checkout or on your invoice. Tax-exempt customers must submit valid exemption documentation and receive approval before placing an order. Exemptions cannot be applied retroactively, and GDS will not reverse or refund sales tax after the sale, except where required by law.

Account pricing and credit terms require approval and apply only to the eligible account. Invoices are due according to the agreed terms. A pending return or claim does not authorize deductions from an invoice; undisputed amounts remain payable.

Chargebacks and collection costs

A chargeback or payment reversal does not, by itself, cancel a valid payment obligation. If a chargeback is determined to be improper and payment remains legally owed, you are responsible for the unpaid chargeback amount plus a $50 administrative fee per chargeback, to the extent permitted by applicable law and payment-network rules. Any payments, refunds, or credits already received will be applied so the same amount is not collected twice.

We will provide written notice of the balance and payment deadline. If a legally owed balance remains unpaid after that deadline, GDS may refer the account to a collection agency or pursue legal recovery. You agree to pay reasonable collection agency fees, court costs, and attorneys’ fees actually incurred in recovering the debt, only to the extent permitted by law.

Pricing errors and delivery

We may correct product or pricing errors. If an error affects your order, we will contact you before proceeding with a changed price or substitution. You may decline the change and receive a refund for any canceled, unfulfilled items.

Shipping and delivery dates are estimates unless confirmed otherwise in writing. Provide accurate delivery details and tell us about access, unloading, or appointment requirements. We will communicate material delays and provide cancellation or refund options when required.

Returns, cancellations, and warranties

Our returns & refunds policy explains eligibility, deadlines, restocking fees, special orders, delivery claims, warranty support, and commercial account credits. Contact us for authorization before returning products. Product-specific manufacturer warranty terms apply to manufacturer-provided coverage.

Our content

Website content, designs, software, and branding belong to GDS or their respective owners. You may view, download, or print information for evaluating products, purchasing, and keeping business records. Republishing our catalog, using our branding, or distributing our content for other commercial purposes requires permission.

Information you submit

Only submit information or materials you have the right to share. You retain ownership of your materials and allow us to use them to handle your request, order, or claim. We may use voluntary suggestions about our products or website without payment, but this does not transfer ownership of your business records or personal information.

Personal information

Our privacy policy explains how we handle personal information. Use the designated checkout and account tools for payment details; do not send passwords or full payment-card details through general contact forms.

Electronic records

We use email and your account to provide order confirmations, invoices, and service notices. Where permitted by law, electronic agreements, signatures, and records have the same effect as paper records. Keep your contact details current and save copies of important transactions. Contact us if you need help obtaining a record.

Website disclaimer

The website is provided “as is” and “as available.” To the extent permitted by law, GDS disclaims implied warranties of merchantability, fitness for a particular purpose, and noninfringement relating to the website. We do not guarantee uninterrupted, error-free access or the accuracy of third-party websites linked from it. Product warranty and return rights are addressed separately above.

Limits on liability

To the extent permitted by law, GDS and its employees and agents are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the website, including lost profits, revenue, or data.

For claims arising from use of the website, GDS’s total liability is limited to the lesser of $250 or the amount you paid GDS during the six months before the claim arose. These limits do not exclude liability or remedies that applicable law does not allow us to limit.

Claims caused by misuse

To the extent permitted by law, you agree to cover reasonable losses and legal costs arising from a third-party claim caused by your unlawful use of the website, violation of these terms, or infringement of another party’s rights. We will notify you of the claim and reasonably coordinate its defense. This obligation does not cover losses caused by GDS’s own misconduct.

Applicable law

Maryland law governs these terms, without regard to conflict-of-law rules, subject to applicable federal law and mandatory consumer protections. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Resolving a dispute

First send written notice describing the issue and the resolution requested. You and GDS agree to try to resolve the dispute for 30 days after that notice before starting arbitration, unless urgent relief is needed or applicable law requires otherwise.

Except for the exceptions below, unresolved disputes will be decided by binding, individual arbitration rather than a court or jury. The American Arbitration Association (AAA) will administer the case under its Commercial Arbitration Rules or, for qualifying consumer disputes, its Consumer Arbitration Rules. Applicable AAA rules govern fees, hearing format, and consumer protections.

Arbitration will take place in Washington County, Maryland, unless applicable law or AAA rules require another location or the parties agree otherwise. The arbitrator will issue a written decision, and a court with jurisdiction may enforce the award. Judicial review is limited by applicable law.

Where enforceable, arbitration proceeds individually, without class or representative claims or consolidation with other proceedings. Either party may bring an eligible individual claim in small claims court. Claims involving intellectual property, theft, invasion of privacy, unauthorized access, or injunctive relief may proceed in court. Nothing prevents a complaint to a government agency.

For disputes that properly proceed in court, the parties consent to state or federal courts in Maryland, unless applicable law requires otherwise. Any unenforceable restriction will not prevent a claim from proceeding in an appropriate forum.